Reception and concierge · UBTECH Robotics
Cruzr S1 humanoid reception robot
First impressions, at guest height.
Cruzr S1 is a wheeled humanoid concierge from UBTECH. It stands at guest height, greets people proactively, holds a natural conversation through a built-in multilingual language model, and guides visitors where they need to go.
Behind the friendly face are 15 servo drives, a six-microphone array that hears across a busy lobby, and connections into the building itself: lights, curtains, air-conditioning and screens. A remote colleague can also see, hear and speak through it.
1195 mm
guest-height build
8 hours
active runtime
6 mics
voice pickup to 5 m
11.6″
touch display
Where the Cruzr S1 works in a hotel
Lobby welcome
Greets arrivals and answers common questions in their language.
Guided routes
Walks guests to meeting rooms, restaurants and facilities.
Promotions
Parade mode with voice broadcasting turns a quiet lobby into a campaign.
Telepresence
A member of staff can join remotely through its screen and camera.
Cruzr S1 specifications
| Height | 1195 mm |
|---|---|
| Footprint (W × D) | 521 × 516 mm |
| Weight | About 45 kg |
| Form | Wheeled humanoid, 15 servo drives |
| Display | 11.6″ touchscreen |
| Camera | 13 MP HD |
| Microphones | 6-mic array, up to 5 m |
| Conversation | Built-in multilingual LLM |
| Interaction | Voice, touch, gesture, telepresence |
| Propulsion | 3 omnidirectional wheels |
| Speed | 0.3 m/s standard, 1.0 m/s maximum |
| Navigation | U-SLAM (laser SLAM + AI vision) |
| Obstacle avoidance | Stereo vision, 6 sensors, 360° |
| Safety | TOF anti-fall sensor; soft E-skin on both arms |
| Battery | 20 Ah, 24 V |
| Runtime | Up to 8 h active, 24 h standby |
| Charging | Infrared automatic recharge dock |
| Connectivity | Wi-Fi 2.4G / 5G |
| Smart building | Lights, curtains, air-con and screens |
Manufacturer’s published figures, subject to change. Runtime depends on load, floor and route.
Included from HotelRobot
- Free site survey. We walk your floors, lifts and back-of-house and send a written recommendation.
- Installation and mapping. Delivered, mapped and commissioned by our engineers.
- Staff training. On-site training and documentation for your team.
- Fleet dashboard. Live status, tasks and history from the management platform.
- UK support and warranty. Phone and remote support 08:00–20:00, seven days, with UK engineers and spares.
Rent or buy
Monthly Robots-as-a-Service rental over 36 or 60 months, or outright purchase. Quoted at the survey, in writing, against your measured floors.
Cruzr S1 questions
Can Cruzr S1 talk to guests in different languages?
Yes. Its built-in multilingual language model answers questions in the visitor’s own language.
Can it hear in a noisy lobby?
Its six-microphone array picks up speech from up to five metres away.
How much does the Cruzr S1 cost?
We quote in writing after a free site survey, never before we have seen your floors. You can rent the Cruzr S1 monthly as Robots-as-a-Service, with installation, servicing and support included, or buy it outright.
See the Cruzr S1 working in your hotel.
Free site survey and live demo. No purchase order, no obligation.
